• Can I keep an existing telephone number?
  • Can I run more than one computer?
  • Can I set up my own website?
  • What is email?
  • Can I keep my email address?
  • Is there unlimited access?
  • Are there parental controls?
  • What happens if I move house?
  • How do I upgrade my broadband to a faster speed?
  • What is the minimum term?
  • What is a virus?
  • What is spam?
  • What is spyware?
  • How does a virus spread?
  • How do I stop viruses?
Connected Surrey
BROADBAND GUIDE
WHAT IS BROADBAND? GETTING STARTED USING BROADBAND GLOSSARY
WHAT IS SPYWARE?
A general term for a program that surreptitiously monitors your actions. For example hackers may use spyware to steal personal information for their own use. Software companies have also been known to use spyware to gather data about customers. The practice is generally frowned upon
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