• What is broadband?
  • Do I need a computer to use broadband?
  • What would I use broadband for?
  • How does broadband work?
  • How do I get broadband?
  • Can I use my phone / fax whilst surfing the internet?
  • Do I need a BT line to get broadband?
  • Do I have to pay for the phone line if I don’t make calls?
  • Will my drive/road have to be dug up?
  • When can I use broadband?
  • How much does broadband cost?
  • What is the difference between Broadband and Narrowband?
  • What does ‘narrowband’ mean?
  • What does ‘dial up’ mean?
  • What is capacity?
  • How do I install broadband?
  • What if my broadband is not working?
  • Does my PC need to be next to the telephone?
  • How do I know if my PC can support broadband?
Connected Surrey
BROADBAND GUIDE
WHAT IS BROADBAND? GETTING STARTED USING BROADBAND GLOSSARY
WHAT IS THE DIFFERENCE BETWEEN BROADBAND AND NARROWBAND?
Broadband is between 4 and 10 times faster than narrowband (also known as dial up) connections, depending on which service you sign up for. This allows you to do all the things you can with a normal internet connection - only much quicker. Certain types of content, such as video and audio broadcasts, are possible at much higher quality because of the greater capacity broadband provides.
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