• What is broadband?
  • Do I need a computer to use broadband?
  • What would I use broadband for?
  • How does broadband work?
  • How do I get broadband?
  • Can I use my phone / fax whilst surfing the internet?
  • Do I need a BT line to get broadband?
  • Do I have to pay for the phone line if I don’t make calls?
  • Will my drive/road have to be dug up?
  • When can I use broadband?
  • How much does broadband cost?
  • What is the difference between Broadband and Narrowband?
  • How do I install broadband?
  • What is an ISP?
  • What is a CD Rom?
  • What is a filter?
  • What is a modem?
  • What happens if my broadband is not working?
  • Does the computer need to be next to the telephone?
  • How do I know if my PC can support broadband?
Connected Surrey
BROADBAND GUIDE
WHAT IS BROADBAND? GETTING STARTED USING BROADBAND GLOSSARY
HOW DO I INSTALL BROADBAND?
Your ISP will provide full instructions on how to install broadband at your home. It is a simple process that involves you loading the software that the ISP provides onto your PC (usually via a CD Rom) and then plugging in your filter and your modem. You are now ready to go!
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