• What is broadband?
  • Do I need a computer to use broadband?
  • What would I use broadband for?
  • How does broadband work?
  • How do I get broadband?
  • Can I use my phone / fax whilst surfing the internet?
  • Do I need a BT line to get broadband?
  • Do I have to pay for the phone line if I don’t make calls?
  • Will my drive/road have to be dug up?
  • When can I use broadband?
  • How much does broadband cost?
  • What is the difference between Broadband and Narrowband?
  • How do I install broadband?
  • What happens if my broadband is not working?
  • Does the computer need to be next to the telephone?
  • What is a micro-filter?
  • How do I know if my PC can support broadband?
Connected Surrey
BROADBAND GUIDE
WHAT IS BROADBAND? GETTING STARTED USING BROADBAND GLOSSARY
DOES THE COMPUTER NEED TO BE NEXT TO THE TELEPHONE?
If your computer is not next to a telephone socket then you will need to install a BT approved extension kit and plug your micro-filter into this. Extension kits are available from a variety of suppliers. The extension must be no more than 30 metres from a telephone socket.
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