• What is broadband?
  • Do I need a computer to use broadband?
  • What would I use broadband for?
  • How does broadband work?
  • How do I get broadband?
  • Can I use my phone / fax whilst surfing the internet?
  • Do I need a BT line to get broadband?
  • What does ADSL mean?
  • What is an analogue exchange line?
  • Do I have to pay for the phone line if I don’t make calls?
  • Will my drive/road have to be dug up?
  • When can I use broadband?
  • How much does broadband cost?
  • What is the difference between Broadband and Narrowband?
  • How do I install broadband?
  • What if my broadband is not working?
  • Does my PC need to be next to the telephone?
  • How do I know if my PC can support broadband?
Connected Surrey
BROADBAND GUIDE
WHAT IS BROADBAND? GETTING STARTED USING BROADBAND GLOSSARY
DO I NEED A BT LINE TO GET BROADBAND?
You need a BT phone line or similar to get ADSL Broadband. ADSL services can currently only be provided over standard analogue exchange lines where the exchange has been ADSL enabled by BT, you are not too far from the exchange and the line is of sufficient quality to support ADSL broadband. If you have cable television in your home it may be possible to receive broadband via your cable operator.
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