• What is broadband?
  • Do I need a computer to use broadband?
  • What would I use broadband for?
  • How does broadband work?
  • How do I get broadband?
  • Can I use my phone / fax whilst surfing the internet?
  • Do I need a BT line to get broadband?
  • Do I have to pay for the phone line if I don’t make calls?
  • Will my drive/road have to be dug up?
  • When can I use broadband?
  • How much does broadband cost?
  • What is the difference between Broadband and Narrowband?
  • How do I install broadband?
  • What happens if my broadband is not working?
  • Does the computer need to be next to the telephone?
  • How do I know if my PC can support broadband?
Connected Surrey
BROADBAND GUIDE
WHAT IS BROADBAND? GETTING STARTED USING BROADBAND GLOSSARY
DO I HAVE TO PAY FOR THE PHONE LINE IF I DON'T MAKE CALLS?
Yes, you will still be required to pay for your line rental.
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